CHALLENGE
The access barriers different individuals face in everyday life remain abstract in traditional training.
SERVICE · LEARNING
Diversity, Inclusion & Empathy Training
Experience-based programmes
Experience-based programmes that develop inclusive perspectives, ethical awareness and empathy-based decision-making through immersive storytelling and simulations.
APPROACH
We designed an empathy training that uses immersive storytelling and first-person simulations to let participants experience different personas and barriers.
RESULT
Participants develop inclusive perspective-taking and empathy-based decision-making skills through direct experience.
01 / FOCUS
01
Inclusive perspectives
Participants relive an everyday experience by seeing it through someone else's eyes.
02
Ethical awareness
The immersive narrative makes visible who a decision leaves out.
03
Empathy-based decision-making
The simulation turns awareness into a concrete design or policy decision.
HOW TO READ THE EXAMPLE ON THE LEFT?
Watch the same route through different people's eyes; the points that are a barrier for each one appear in red. Remove the barriers with the design decisions below and see how the route changes for everyone. The scenario is a representative example constructed to demonstrate the method.